Logistics

Our Logistics Team Keeps Us Moving

Logistics at Dollar Tree | Family Dollar encompasses the operation of a solid and scalable distribution network, management of inbound import and domestic transportation, and management of outbound transportation with distribution to thousands of stores across 48 contiguous U.S. states and five Canadian provinces.

Our Logistics Commitments

Provide Exceptional Service to Our Stores

Dollar Tree | Family Dollar Logistics is committed to providing exceptional service to our stores through continual improvements in operating costs, quality, and safety. By providing solid leadership, superior execution of processes, acting with integrity, and demonstrating teamwork in all that we do, our mission will be accomplished through our most valued asset — our associates.

Work Closely with Our Vendors

We are committed to working closely with our vendors to ensure that all requirements are met for achieving our goal of a cost-efficient supply chain. Our Inbound Transportation utilizes two different online systems for creating domestic Order Releases into our supply chain: a Custom Vendor Portal (CVP) to communicate Prepaid and Collect shipping details, and C3 Reservations for scheduling delivery appointments at our Distribution Centers across the U.S. and Canada.

Custom Vendor Portal (CVP)

U.S. & Canada Collect and Prepaid Order Release

The Custom Vendor Portal (CVP) is an online portal developed specifically for our vendors to communicate the required details of Prepaid and Collect Shipments so our transportation associates can work collaboratively to move merchandise from vendor shipping locations to our Distribution Centers. This step is required for all vendors (Prepaid and Collect) shipping into our Distribution Centers across the U.S. and Canada. Use the links below to find step-by-step instructions for obtaining a username and password and to create an order release in the CVP:


CVP Login

C3 Reservations

C3 Reservations is an online tool for scheduling live unload delivery appointments at each Distribution Center. After creating an order release in the CVP mentioned above, Vendors and/or Carriers may schedule live unload delivery appointments using the pre-populated shipment characteristics by searching for the shipment number in C3 Reservations. Use the links below to find step-by-step instructions for obtaining a user name and password, and for using the C3 Reservations system.

C3 Reservations Login

Additional Resources

C3 Reservations “HTML5” Reference Guide

(PDF, 666 KB)